This entitles the end user to 1 hour of telephone support, aimed at getting the best out of your Pimax 8KX device. Once purchased you will be contacted by one of our lovely team to arrange an appointment where we can assist you wilth optomising your headset. 
 
Support direct from the UK,  is something that has long been missing with this product and has caused alot of frustration with end users. This is only a setup support session and is not something you should buy if you feel you have a fault with your Pimax device. 
 
When your appointment is held you should have a clear 1 hour slot with no distractions, we ask that you have the device to hand and all relevent software already installed as this would only be a waste of your time waiting for installations instead of getting down to the good bits. 
 
This service is avaialable to all Pimax customers, regardless of where you have purchased your headset from.
 
Find below a recent review from one our customers:
"Hello i just wanted to let you know that i`am now up and running with my pimax and i`m over the moon with it. After speaking with Rosley several times he made some suggestions on upgrading my system to get the best out of the 8kx so we just had to wait on me getting all the parts. so last night we got going and i have to say thats definitely the best £50 i`ve spent, i would still be be trying to get it going in 2 months time, Rosley made it effortless and such a lovely chap it was a pleasure and went the extra mile he`s a credit to you. The only problem is its making me feel a bit sick lol but i`ve heard that will get better. once again many thanks, i shall leave you a glowing review and shall be back in touch when the 12kx is out. kind regards Chris"